How can I change how I am notified when a family member Overrides a phone lock?

To change how you are notified about Overrides:

  1. Login to your account at
  2. Click on the phone you would like to view in the list of phones on the left side of the screen.
  3. That phone's list entry will expand. Click on the link labeled Controls.
  4. Locate the box labeled Lock Screen Overrides on the right side of the page.
  5. Check the box next to Email or Text Messages under How to notify about overrides? to receive that type of notification.
  6. If you don't want to receive an email or text message notification when an Override is used, uncheck the relevant box in the same section.
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