How can I change how I am notified when a family member Overrides a phone lock?
To change how you are notified about Overrides:
- Login to your account at http://mobilecontrols.sprint.com/signIn.htm.
- Click on the phone you would like to view in the list of phones on the left side of the screen.
- That phone's list entry will expand. Click on the link labeled Controls.
- Locate the box labeled Lock Screen Overrides on the right side of the page.
- Check the box next to Email or Text Messages under How to notify about overrides? to receive that type of notification.
- If you don't want to receive an email or text message notification when an Override is used, uncheck the relevant box in the same section.
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