What are Alerts?

Alerts notify you when we discover phone activity you may find concerning. For example, we send out an Alert when a phone you have added to Sprint Mobile Controls sends a text message during school. Alerts can be viewed on Alerts page. To access the Alerts Page:

  1. Login to your account at http://mobilecontrols.sprint.com/signIn.htm.
  2. Click on the phone you would like to view in the list of phones on the left side of the screen.
  3. That phone's list entry will expand. Click on the link labeled Alerts.
  4. A history of Alerts for that phone will appear.

You can also receive an email or text message every time there is an Alert. To change how you receive notifications about Alerts, see the section below How do I control how I receive Alerts? for more information.

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