I added a phone to my account and it says download needed. What does that mean?

Before you start using Sprint Mobile Controls, you must install an app called Safely Family Utility on the phone you want to monitor. Safely Family Utility provides the nuts and bolts that make Sprint Mobile Controls work.

Follow the instructions on your screen to download Smart Device Manager. You can also head over to Google Play (formerly Android Market) and search for Safely Family Utility or follow this link on the phone you would like to activate for Sprint Mobile Controls.

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