How do I deactivate Mobile Controls on one of my phones?

To stop Sprint Mobile Controls service on one of the phones on your account:

  1. Login to your account at
  2. Click on the Settings button in the upper right side of the screen. You will be directed to the Settings page.
  3. Under the Manage Phones section, click the Deactivate link next to the phone you would like to Deactivate.
  4. Please fill out the survey question. (It would really help us out!)
  5. Click the Deactivate button at the bottom of the pop-up to finish deactivating the phone.
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