Due to privacy concerns, Sprint Mobile Controls needs permission to gather information from each phone you add to your account to work properly.
When you add a phone to your account, that phone gets a text message asking for permission to let Sprint Mobile Controls access its contacts and application information. If that text message has been lost or deleted, you can re-send.
To re-send the activation text message:
- Login to your account at http://mobilecontrols.sprint.com/signIn.htm
- Click on the phone you would like to activate in the list of phones on the left side of the screen.
- A banner will appear at the top of the screen. Click the button that says Request Consent.
- The activation text message will be re-sent to that phone. Follow the link in that text message and tap I agree on the next screen to finish connecting that phone to your account.