Yes, it is. Even though the lock is functioning properly, you may still see calls or texts for your child's phone during scheduled lock times for one of a few reasons:
- Because the numbers displayed on the graph are averages, it will take some time before the text and call numbers visibly decrease because of the lock.
- Your child's friends may text them during these times. These texts count towards the total even though your child can't read them.
- Your child may be texting or calling during these times on days when a lock is not configured, such as the weekend.